Mynd Works Psychiatric — Austin, TX
You Deserve More Than 15 Minutes and a New Prescription.
Concierge psychiatric care for professionals who are done being rushed, dismissed, and left to figure it out alone. One provider. Direct access. Care that actually knows your name.
- 5.0 Google Rating
- Board-Certified NP
- HIPAA-Secure Portal
- Same-Day Response Available
If This Sounds Familiar
The System Wasn't Built for People Like You.
You’re not someone who falls apart easily. You’ve built a career, managed responsibilities, and kept moving — even when the anxiety was loud, or the fog wouldn’t lift. But somewhere along the way, the mental health system failed you.
You waited three weeks for a 12-minute appointment. You left with a new medication and no real explanation. You called in a crisis and got a voicemail. You started to wonder if this is just how it is.
It doesn’t have to be.
🔇
Not Feeling Heard
You spend more time in the waiting room than with your provider. Your concerns get noted but never truly understood.
🧪
The Guinea Pig Effect
Medication after medication, with little explanation of why. You feel like a trial run, not a person with a unique history.
🔢
Just a Number
High-volume practices mean your provider barely remembers your name between visits. Continuity of care is a myth.
⏳
Can't Get In When It Matters
When symptoms shift or a crisis hits, you're told the next available appointment is weeks away. You spiral alone.
A Different Model Entirely
Psychiatric Care Built Around Your Life, Not a Waiting List.
Mynd Works operates on a concierge membership model — a fundamentally different approach to psychiatric care that puts you at the center of every decision.
Traditional Psychiatry
The System You've Experienced
- 15–20 minute appointments, weeks apart
- A different provider every visit
- Medication changes with little explanation
- No way to reach anyone between appointments
- Waiting weeks when symptoms escalate
- You piece together care from multiple specialists
- You piece together care from multiple specialists
- Feeling like a chart number, not a person
- Insurance dictates your care decisions
Mynd Works Membership
The Care You Actually Deserve
- Longer visits with one provider who knows your full history
- Continuity — same provider, every single time
- Genetic testing to personalize your medication plan
- Direct access between sessions — no voicemail black holes
- Same-day response when you need it most
- Functional medicine + psychiatry integrated in one place
- A provider who remembers your name, your story, your goals
- You drive your care — not an insurance schedule
Getting Started
Simple. Private. No Pressure.
Starting care shouldn’t feel like navigating a bureaucracy. Here’s how it works at Mynd Works.
1
Request a Free Consultation
A brief, no-obligation conversation to understand your needs and see if our model is the right fit. No forms, no pressure, no commitment required.
2
Choose Your Membership Level
We’ll walk through the three tiers together and help you identify the level of access and support that matches your life and goals.
2
Begin Your Care Journey
We’ll walk through the three tiers together and help you identify the level of access and support that matches your life and goals.
Membership Options
Choose the Level of Access That Fits Your Life.
Every tier includes a comprehensive initial evaluation, genetic testing, personalized treatment planning, and the assurance that you will never be just a number.
Essential Care
"Finally, a provider who listens."
📬 Provider response within 48–72 hours
- Comprehensive initial evaluation
- Ongoing medication management
- Collaborative medication planning — you're involved in every decision
- Genetic testing to eliminate the guesswork
- Personalized, written treatment plan
- Measurement-based care to track real progress
- Functional medicine nutrition consult
- Secure, confidential patient portal
Enhanced Care
"I don't spiral alone anymore."
📬 Provider response within 24–48 hours
- Everything in Essential Care
- Priority prescription refills — no waiting
- Psychotherapy meet and greet for integrated support
- Ongoing support between sessions — you're never waiting in silence
- Faster response when symptoms shift
Elite Care
"My provider is truly in my corner."
⚡ Same-day response — 1 to 24 hours
- Everything in Enhanced Care
- 2 functional medicine or psychotherapy appointments per month
- Brief check-ins as needed — no appointment required
- Same-day appointments available
- Highest-priority access — you are always first in line
Not sure which tier is right for you? The free consultation is the best first step — no commitment required.
Your Provider
Kathie Bolles
Psychiatric Mental Health Nurse Practitioner (PMHNP-BC)
Kathie Bolles is not a provider who sees you for 12 minutes and sends you on your way. She is the kind of clinician who notices the details — the ones that other providers miss — and who refuses to stop at “good enough” when “genuinely well” is possible.
Her approach is personal, specific, and deeply compassionate. She combines the rigor of evidence-based psychiatric medicine with functional medicine and a genuine belief that every patient deserves to feel like the most important person in the room — because in her practice, they are.
Patients describe her as the first provider who made them feel like they weren’t broken, just unheard. That changes here.
- PMHNP-BC Certified
- PNA Member
- Texas Nurse Practitioners
- APA Member
- NAMI Affiliated
- Functional Medicine
I have not ever encountered a medical professional with such a genuine passion for helping people feel like their best self. She doesn't stop at 'good enough.' Kathie is willing to work with you on the tiniest of details to help you quiet the noise and find the peace. You can tell her your darkest insecurities — she is completely non-judgmental and helps you see that not only is there hope that you will feel better… but that you don't have to do it alone.
— Recent Patient | 5.0 Rating, Google
"Kathie is a great practitioner with a keen intellect and passionate for her work. Highly recommend if you're in need of medication management, therapy or any services provided."
— J.P.
"I have been seeing Kathie for about 2.5 years and she has helped me tremendously. She is very attentive to my needs and has made a significant impact in my life."
— A.R.
"Kathy Bolles is an excellent therapist. She listens and offers proactive solutions. I highly recommend her service."
— J.S.
Common Questions
Everything You Need to Know Before You Begin.
We believe clarity comes first. Here are the questions we hear most often.
Does Mynd Works accept insurance?
Mynd Works operates as a private-pay concierge practice and does not bill insurance directly. This allows us to spend more time with each patient, make care decisions based on your needs rather than insurance schedules, and provide the level of access and continuity that a high-volume, insurance-based practice simply cannot offer. Many patients find that the value of genuine, unhurried care far outweighs the cost difference. We can provide documentation for potential out-of-network reimbursement upon request.
What does "direct access to my provider" actually mean?
It means exactly what it says. Depending on your membership tier, you can reach Kathie directly through the secure patient portal — not a call center, not a triage nurse, not a voicemail. When your symptoms shift, when you have a question about your medication, or when you simply need reassurance that you’re on the right track, you have a real line of communication to your actual provider. Response times range from same-day (Elite) to 24–48 hours (Enhanced) to 48–72 hours (Essential).
What is genetic testing and why does it matter?
Pharmacogenomic testing (genetic testing for medication response) analyzes how your unique genetic makeup affects the way your body processes psychiatric medications. This eliminates much of the trial-and-error that makes traditional medication management so frustrating. Rather than working through a list of medications to see what sticks, we can use your genetic data to identify which medications are most likely to be effective — and which to avoid — from the very beginning. This is included in all membership tiers.
I've had bad experiences with psychiatry before. How is this different? −
We hear this often, and we take it seriously. The most common experiences that bring people to MyndWorks are exactly the ones you may have had: feeling rushed, feeling unheard, feeling like a prescription pad rather than a person. Kathie’s model is built as a direct response to those failures. Smaller caseloads mean more time per patient. A single consistent provider means someone who actually knows your history. And a concierge model means your care is never dictated by insurance schedules or volume targets. The free consultation is the best way to experience the difference firsthand — with no obligation.
What conditions does Mynd Works treat?
MyndWorks provides comprehensive psychiatric care for anxiety, depression, ADHD, bipolar disorder, PTSD, mood disorders, and related conditions. Kathie also integrates functional medicine principles — looking at nutrition, gut health, hormones, and lifestyle factors — to address the whole person, not just the presenting diagnosis. If you’re unsure whether your situation is a good fit, the free consultation will give you a clear answer.
Is there a long-term commitment required?
Memberships are month-to-month. There is no long-term contract required. We believe the quality of care should be the reason you stay — not a contractual obligation. That said, psychiatric care is most effective with continuity, and most members find that the relationship they build with Kathie over time is one of the most valuable aspects of the model.
Take the First Step
You Don't Have to Spiral Alone
The right care — care that truly sees you, responds when you need it, and never makes you feel like a number — is available. The first conversation is free, and there is no pressure to enroll.
No commitment required · HIPAA-secure · Austin, TX · Serving all of Texas via telehealth
